We're a small team and respond to every message. Typical response time is within 2 business days.
Payment or billing issue
Include your registered email and the date of the charge.
Refund request
See our Refund Policy first — include your payment ID from Razorpay.
Plan not activated
Send us your registered email; we can verify and fix within a few hours.
AI generation issue
Describe which pass failed (MCQs, revision, or full pack) and the file type.
Account or login problem
Mention whether you use Google sign-in or email/password.
Feature suggestion or bug
We read every message — no formal ticketing system, just email us.